Sebastian Becerra's Portfolio

Fleet Dispatch & Operations

C&S Wholesale Grocers

2025 - Present

As a Fleet Transportation Dispatcher at C&S Wholesalers, I managed a fleet of Class A CDL drivers, overseeing load assignments, routing, and scheduling to ensure seamless daily logistics operations for retailers as Winn-Dixie, Aldi, Target, President, Fresco & Mas, among others. I provided clear instructions, proactively resolved delivery, inventory, compliance, and safety challenges, and maintained accurate records while enforcing DOT Hours-of-Service regulations. I coordinated up to 90 daily state-wide deliveries to major retail chains, tracked loads, BOLs, and purchase orders through TMS systems, and managed transfers between facilities while collaborating with warehouse teams to streamline loading and unloading, reducing dock times. Through consistent engagement with drivers and leadership, I fostered a culture of safety, reliability, and operational excellence, driving improvements in on-time delivery and overall logistics performance.

Fleet Dispatch & Operations

C&S Wholesale Grocers

2025 - Present

As a Fleet Transportation Dispatcher at C&S Wholesalers, I managed a fleet of Class A CDL drivers, overseeing load assignments, routing, and scheduling to ensure seamless daily logistics operations for retailers as Winn-Dixie, Aldi, Target, President, Fresco & Mas, among others. I provided clear instructions, proactively resolved delivery, inventory, compliance, and safety challenges, and maintained accurate records while enforcing DOT Hours-of-Service regulations. I coordinated up to 90 daily state-wide deliveries to major retail chains, tracked loads, BOLs, and purchase orders through TMS systems, and managed transfers between facilities while collaborating with warehouse teams to streamline loading and unloading, reducing dock times. Through consistent engagement with drivers and leadership, I fostered a culture of safety, reliability, and operational excellence, driving improvements in on-time delivery and overall logistics performance.

Fleet Dispatch & Operations

C&S Wholesale Grocers

2025 - Present

As a Fleet Transportation Dispatcher at C&S Wholesalers, I managed a fleet of Class A CDL drivers, overseeing load assignments, routing, and scheduling to ensure seamless daily logistics operations for retailers as Winn-Dixie, Aldi, Target, President, Fresco & Mas, among others. I provided clear instructions, proactively resolved delivery, inventory, compliance, and safety challenges, and maintained accurate records while enforcing DOT Hours-of-Service regulations. I coordinated up to 90 daily state-wide deliveries to major retail chains, tracked loads, BOLs, and purchase orders through TMS systems, and managed transfers between facilities while collaborating with warehouse teams to streamline loading and unloading, reducing dock times. Through consistent engagement with drivers and leadership, I fostered a culture of safety, reliability, and operational excellence, driving improvements in on-time delivery and overall logistics performance.

Senior Logistics Coordinator

MCI Express Inc

2024 - 2025

As a Senior Logistics Coordinator at MCI Express, I managed end-to-end transportation and supply chain operations for high-profile cruise line clients, including Carnival, Virgin Voyages, Princess, Holland America, and Starboard, ensuring the seamless movement of freight across land, sea, and air. I coordinated bonded shipments, including reefer, dry, and hazardous materials, while maintaining strict regulatory and safety compliance. Partnering with the Operations Manager, I monitored KPIs, optimized routing and scheduling, and implemented strategic planning initiatives that improved efficiency, reduced costs, and strengthened client relationships. Managing an average of $400,000 in verified monthly freight sales, I collaborated across procurement, operations, and safety teams, streamlined workflows, oversaw documentation and audits, and drove operational reliability and revenue growth.

Senior Logistics Coordinator

MCI Express Inc

2024 - 2025

As a Senior Logistics Coordinator at MCI Express, I managed end-to-end transportation and supply chain operations for high-profile cruise line clients, including Carnival, Virgin Voyages, Princess, Holland America, and Starboard, ensuring the seamless movement of freight across land, sea, and air. I coordinated bonded shipments, including reefer, dry, and hazardous materials, while maintaining strict regulatory and safety compliance. Partnering with the Operations Manager, I monitored KPIs, optimized routing and scheduling, and implemented strategic planning initiatives that improved efficiency, reduced costs, and strengthened client relationships. Managing an average of $400,000 in verified monthly freight sales, I collaborated across procurement, operations, and safety teams, streamlined workflows, oversaw documentation and audits, and drove operational reliability and revenue growth.

Senior Logistics Coordinator

MCI Express Inc

2024 - 2025

As a Senior Logistics Coordinator at MCI Express, I managed end-to-end transportation and supply chain operations for high-profile cruise line clients, including Carnival, Virgin Voyages, Princess, Holland America, and Starboard, ensuring the seamless movement of freight across land, sea, and air. I coordinated bonded shipments, including reefer, dry, and hazardous materials, while maintaining strict regulatory and safety compliance. Partnering with the Operations Manager, I monitored KPIs, optimized routing and scheduling, and implemented strategic planning initiatives that improved efficiency, reduced costs, and strengthened client relationships. Managing an average of $400,000 in verified monthly freight sales, I collaborated across procurement, operations, and safety teams, streamlined workflows, oversaw documentation and audits, and drove operational reliability and revenue growth.

Founder & Product Manager

Ship AI

2020 - 2024

I founded and launched Ship AI, a software platform connecting shippers and manufacturers with vetted carriers, eliminating brokerage fees and enhancing transparency in logistics. I led the end-to-end product design and development, collaborating with engineers, data scientists, and business teams to create a scalable digital infrastructure with real-time tracking, automated documentation, and predictive analytics for optimized routing and scheduling. The platform onboarded 300+ trucking fleets with over 3,000 trucks, facilitating nationwide shipments and reducing client costs through direct carrier partnerships. By leveraging data-driven insights and continuous feedback, I improved features like load matching, route optimization, and real-time tracking, increasing customer engagement, and successfully launched the app on both the App Store and Play Store, demonstrating a commitment to innovation, operational efficiency, and industry transformation.

Founder & Product Manager

Ship AI

2020 - 2024

I founded and launched Ship AI, a software platform connecting shippers and manufacturers with vetted carriers, eliminating brokerage fees and enhancing transparency in logistics. I led the end-to-end product design and development, collaborating with engineers, data scientists, and business teams to create a scalable digital infrastructure with real-time tracking, automated documentation, and predictive analytics for optimized routing and scheduling. The platform onboarded 300+ trucking fleets with over 3,000 trucks, facilitating nationwide shipments and reducing client costs through direct carrier partnerships. By leveraging data-driven insights and continuous feedback, I improved features like load matching, route optimization, and real-time tracking, increasing customer engagement, and successfully launched the app on both the App Store and Play Store, demonstrating a commitment to innovation, operational efficiency, and industry transformation.

Founder & Product Manager

Ship AI

2020 - 2024

I founded and launched Ship AI, a software platform connecting shippers and manufacturers with vetted carriers, eliminating brokerage fees and enhancing transparency in logistics. I led the end-to-end product design and development, collaborating with engineers, data scientists, and business teams to create a scalable digital infrastructure with real-time tracking, automated documentation, and predictive analytics for optimized routing and scheduling. The platform onboarded 300+ trucking fleets with over 3,000 trucks, facilitating nationwide shipments and reducing client costs through direct carrier partnerships. By leveraging data-driven insights and continuous feedback, I improved features like load matching, route optimization, and real-time tracking, increasing customer engagement, and successfully launched the app on both the App Store and Play Store, demonstrating a commitment to innovation, operational efficiency, and industry transformation.

Truck Dispatcher & Supply Planner

Dispatch 4 Now

2020 - 2024

As a Truck Dispatcher & Supply Planner, I coordinated and scheduled freight deliveries, managing a fleet of drivers to optimize routes, reduce fuel costs, and ensure timely, compliant service for top Florida shippers including Pero Farms, Rays Heritage, Florexpo, USA Bouquet, and Sol Group. I oversaw both operational and financial performance, enforced FMCSA and DOT compliance, and led strategic growth of 53ft reefer and dry van transportation across land, sea, and air. By implementing driver satisfaction programs, I reduced turnover by 20%, strengthened workforce performance, and fostered long-term customer partnerships. Leveraging data-driven strategies and market insights, I drove operational excellence and positioned the company for sustainable growth.

Truck Dispatcher & Supply Planner

Dispatch 4 Now

2020 - 2024

As a Truck Dispatcher & Supply Planner, I coordinated and scheduled freight deliveries, managing a fleet of drivers to optimize routes, reduce fuel costs, and ensure timely, compliant service for top Florida shippers including Pero Farms, Rays Heritage, Florexpo, USA Bouquet, and Sol Group. I oversaw both operational and financial performance, enforced FMCSA and DOT compliance, and led strategic growth of 53ft reefer and dry van transportation across land, sea, and air. By implementing driver satisfaction programs, I reduced turnover by 20%, strengthened workforce performance, and fostered long-term customer partnerships. Leveraging data-driven strategies and market insights, I drove operational excellence and positioned the company for sustainable growth.

Truck Dispatcher & Supply Planner

Dispatch 4 Now

2020 - 2024

As a Truck Dispatcher & Supply Planner, I coordinated and scheduled freight deliveries, managing a fleet of drivers to optimize routes, reduce fuel costs, and ensure timely, compliant service for top Florida shippers including Pero Farms, Rays Heritage, Florexpo, USA Bouquet, and Sol Group. I oversaw both operational and financial performance, enforced FMCSA and DOT compliance, and led strategic growth of 53ft reefer and dry van transportation across land, sea, and air. By implementing driver satisfaction programs, I reduced turnover by 20%, strengthened workforce performance, and fostered long-term customer partnerships. Leveraging data-driven strategies and market insights, I drove operational excellence and positioned the company for sustainable growth.

Bilingual Customer Service Representative

Amazon

2017 - 2019

As a Bilingual Customer Service Representative at Amazon, I provided exceptional support in English and Spanish across phone, chat, and email, guiding customers through orders, returns, exchanges, and product troubleshooting. I monitored delivery statuses, collaborated with carriers to ensure on-time shipments, and delivered accurate real-time updates while resolving issues efficiently. I maintained detailed service records, worked with cross-functional teams to stay current on policies, and identified trends to drive process improvements, consistently enhancing operational efficiency and fostering trust, customer satisfaction, and long-term loyalty.

Bilingual Customer Service Representative

Amazon

2017 - 2019

As a Bilingual Customer Service Representative at Amazon, I provided exceptional support in English and Spanish across phone, chat, and email, guiding customers through orders, returns, exchanges, and product troubleshooting. I monitored delivery statuses, collaborated with carriers to ensure on-time shipments, and delivered accurate real-time updates while resolving issues efficiently. I maintained detailed service records, worked with cross-functional teams to stay current on policies, and identified trends to drive process improvements, consistently enhancing operational efficiency and fostering trust, customer satisfaction, and long-term loyalty.

Bilingual Customer Service Representative

Amazon

2017 - 2019

As a Bilingual Customer Service Representative at Amazon, I provided exceptional support in English and Spanish across phone, chat, and email, guiding customers through orders, returns, exchanges, and product troubleshooting. I monitored delivery statuses, collaborated with carriers to ensure on-time shipments, and delivered accurate real-time updates while resolving issues efficiently. I maintained detailed service records, worked with cross-functional teams to stay current on policies, and identified trends to drive process improvements, consistently enhancing operational efficiency and fostering trust, customer satisfaction, and long-term loyalty.